Terms of use

Last updated: 30 May 2026

These Terms of Use govern your access to and use of Biodata.sg and any related services, features, content, communications, and software we make available through the platform. In these terms, Biodata.sg, Digital Health, we, us, and our mean Digital Health Pte Ltd.

By accessing or using Biodata.sg, you agree to these terms. If you do not agree, do not use the platform.

About the platform

Biodata.sg is solely a technology platform, directory, and discovery service for domestic helper biodata and related agency information in Singapore. We may allow biodata to be submitted by MOM-licensed employment agencies, direct domestic helpers, or other authorized representatives.

Unless we expressly agree otherwise in writing, Biodata.sg does not employ domestic helpers, act as an employment agency, act as the employer of record, provide legal advice, guarantee work permit eligibility, verify every listing, or become a party to any hiring, placement, interview, payment, or agency agreement between users.

Eligibility and account responsibilities

You may use the platform only if you have the legal capacity to form a binding agreement and your use complies with applicable law. If you create an account, you are responsible for keeping your login credentials secure and for activity that takes place under your account.

You must provide accurate and current information when registering, contacting an agency, listing biodata, or otherwise using the platform. We may suspend, limit, or terminate access if information appears false, misleading, unauthorized, or unlawful.

Listings, submissions, and third-party content

Agencies, helpers, and other submitters are responsible for the accuracy, completeness, legality, and timeliness of any biodata, profile details, photos, videos, documents, testimonials, salary information, availability details, or other materials they submit to Biodata.sg.

We do not independently guarantee the truth, completeness, lawfulness, or currency of user-submitted content. Any reliance on listings, profile details, documents, representations, or communications made through the platform is at your own risk.

If you submit content, you represent that you have the right and authority to do so and that any necessary consents have been obtained. You also grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, adapt, publish, and display that content for the operation, promotion, moderation, and improvement of Biodata.sg.

We may review, edit, reject, de-list, or remove content at our discretion, including where we believe content is inaccurate, duplicated, outdated, infringing, offensive, or inconsistent with law, MOM requirements, or these terms.

Acceptable use

• Use the platform only for lawful hiring, recruitment, research, or business purposes.
• Do not scrape, harvest, copy, republish, or redistribute biodata or site content without permission.
• Do not use any third-party software, bot, crawler, scraper, browser automation, A.I. agent, data-mining tool, extraction tool, or similar technology to access, collect, monitor, copy, download, extract, or reuse any part of the site or its data without our prior written consent.
• Do not misrepresent your identity, intentions, employer status, or agency status.
• Do not upload false, defamatory, infringing, discriminatory, or unlawful content.
• Do not interfere with site security, reverse engineer the service, or use bots that burden the platform.
• Do not use biodata or contact information for spam, resale, lead brokerage, or unrelated marketing.
• Agencies using the platform must hold and maintain any licences or approvals required by law.

User due diligence

Employers and agencies are responsible for conducting their own checks before making hiring, placement, payment, or compliance decisions. This includes verifying identity, work history, references, training, legal eligibility, medical suitability, salary expectations, agency status, and any other matters relevant to a proposed hire.

Any search, ranking, recommendation, or A.I.-assisted matching features are provided as informational tools only. They do not replace human review and do not constitute advice, endorsement, or a guarantee of suitability.

Intellectual property

The Biodata.sg service, including our branding, software, design, text, databases, and original site content, is owned by or licensed to Digital Health Pte Ltd and protected by applicable intellectual property laws. Except as expressly permitted, you may not copy, adapt, distribute, sell, sublicense, or create derivative works from the platform.

Third-party services and links

Biodata.sg may link to third-party websites, payment providers, messaging tools, analytics services, or other external services. We do not control third-party services and are not responsible for their content, availability, policies, or acts and omissions. Your use of third-party services is subject to their own terms and policies.

Disclaimers

Biodata.sg is provided on an as is and as available basis. To the maximum extent permitted by law, we do not warrant that the platform will be uninterrupted, error-free, secure, accurate, complete, current, recoverable, or fit for your particular purpose.

We do not guarantee hiring outcomes, response rates, interview success, placement success, employment continuity, regulatory approval, or the truthfulness or performance of any employer, helper, or agency.

We are not responsible for inaccurate listings, outdated information, failed communications, deleted content, lost data, corrupted data, interrupted service, unauthorized access, or any decision made by you or another user based on information made available through the platform.

Limitation of liability

To the fullest extent permitted by law, Digital Health Pte Ltd will not be liable for any indirect, incidental, special, consequential, exemplary, or loss of profit, revenue, goodwill, data, or opportunity arising out of or related to your use of Biodata.sg.

To the fullest extent permitted by law, our total aggregate liability in connection with Biodata.sg and these terms will not exceed the amount you paid us, if any, for the specific service giving rise to the claim during the twelve months before the event giving rise to liability.

Without limiting the foregoing, we will not be liable for losses, claims, liabilities, costs, or damages arising from data loss, data corruption, backup failure, listing inaccuracies, omission of content, service downtime, third-party acts, or disputes between employers, helpers, agencies, and other users.

Indemnity

You agree to indemnify and hold harmless Digital Health Pte Ltd, its officers, employees, contractors, and affiliates from claims, losses, liabilities, and expenses arising out of your content, your misuse of the platform, your breach of these terms, or your violation of law or third-party rights.

This indemnity includes claims, complaints, investigations, and damages arising from inaccurate or unauthorized biodata, infringement of privacy or intellectual property rights, hiring or placement disputes, misuse of contact information, and any allegation that content submitted by you or on your behalf caused loss or damage to another person.

Suspension, termination, and changes

We may change, suspend, or discontinue any part of Biodata.sg at any time. We may also suspend or terminate your access if we believe you have breached these terms, created legal risk, or used the platform in a harmful or unauthorized way.

We may update these terms from time to time. The revised version will take effect when posted on this page unless stated otherwise. Your continued use of the platform after an update means you accept the revised terms.

Governing law

These terms are governed by the laws of Singapore. You agree to submit to the courts of Singapore for the resolution of disputes arising out of or in connection with these terms or your use of Biodata.sg.

Contact

For questions about these terms, email hello@biodata.sg.