Biodata.sg
FAQ

Frequently asked questions about maid biodata in Singapore

Answers for employers comparing MOM-licensed maid agencies, transfer helpers, Filipino, Indonesian, Myanmar and other domestic helper biodata, interviews, hiring costs, Work Permit steps, EOP, SIP, insurance, levy, rest days and 6ME.

Employer reviewing maid hiring questions
01

Using Biodata.sg

What is Biodata.sg?

We are a directory of maid biodata from MOM-licensed agencies in Singapore. Browse helpers by nationality, experience, and availability, then contact the representing agency directly.

Do employers pay to browse biodata?

No. It is free for employers to view biodata, shortlist helpers, and reach out to agencies through Biodata.sg.

Is Biodata.sg a maid agency?

No. Biodata.sg is an online maid biodata directory and search platform. The helper profile, interview, paperwork, fees, and hiring process are handled by the representing agency or listing party.

How do I contact a maid agency from a biodata profile?

Open the biodata profile, review the helper details, then use the contact or enquiry options shown on the profile. The enquiry goes to the agency or representative responsible for that helper.

Can I shortlist maid biodata before contacting agencies?

Yes. You can compare profiles, save suitable helpers, and contact agencies only after you have narrowed your shortlist by nationality, helper type, salary expectation, experience, or availability.

How often is maid biodata updated?

New and updated biodata are added regularly by participating agencies. Availability can change quickly, especially for transfer helpers, so contact the representing agency to confirm current status before arranging an interview.

Can I use AI search to find a domestic helper?

Yes. Describe your household needs in plain language, such as infant care, elderly care, cooking, pets, language, salary range, or immediate availability, and Biodata.sg will surface matching helper profiles.

Does Biodata.sg guarantee that a helper is available?

No. Biodata availability is controlled by the agency or representative and can change after interviews, transfers, or employer selection. Always confirm availability, salary, rest days, and timeline directly with the agency.

How does Biodata.sg protect helper privacy?

Biodata.sg is designed for browsing publicly listed helper profiles while keeping sensitive hiring conversations with the representing agency. Employers should use biodata for shortlisting and should not copy, repost, or misuse helper information.

02

Agencies and licensing

Are the agencies licensed?

Yes. Agencies listing on Biodata.sg must be licensed with the Ministry of Manpower. You can verify any agency on the official MOM Employment Agency Directory.

Official reference:MOM EA Directory

How do I choose a suitable agency?

Compare fees, service scope, helper matching experience, reviews, and MOM indicators such as retention and placement volume. Use Biodata.sg to compare helpers from multiple agencies before you decide.

Official reference:MOM EA Directory

How do I verify that a Singapore maid agency is licensed?

Use the MOM Employment Agencies and Personnel Search to check the agency name, licence number, service quality, performance information, and whether an agency appears under revocation, suspension, or surveillance.

Official reference:MOM EA Directory

What does MOM-licensed maid agency mean?

A MOM-licensed employment agency is authorised to conduct employment agency work in Singapore. For domestic helper hiring, employers should verify the licence and deal only with the agency or authorised personnel shown in official records.

Official reference:MOM EA Directory

What should I compare between maid agencies in Singapore?

Compare licence status, service package, agency fee, refund and replacement terms, communication quality, placement experience, transparent costs, after-placement support, and MOM directory indicators such as retention and placement data.

Official references:MOM EA DirectoryMOM EA service fee refund

Can a smaller maid agency be a good choice?

Yes. A smaller MOM-licensed agency may offer more personal service, while a larger agency may have more profiles. Focus on licence status, clarity of fees, matching quality, responsiveness, and how well the agency understands your household needs.

Official reference:MOM EA Directory

Should I avoid agencies with unclear fees?

Yes. Ask for a written breakdown of employer service fees, helper placement loan or deductions, insurance, Work Permit fees, medical checks, refund terms, replacement terms, and any third-party costs before you sign.

03

Searching and comparing helpers

Can I filter by nationality or hire type?

Yes. Filter Filipino, Indonesian, Myanmarese, transfer, ex-Singapore, new, and experienced helpers, plus caregiving skills, languages, cooking experience, and availability.

What helper nationalities can I search on Biodata.sg?

Common searches include Filipino maid, Indonesian maid, Myanmar or Myanmarese maid, Indian maid, Sri Lankan maid, Bangladeshi maid, and other helpers from MOM-approved source countries when listed by agencies.

Official reference:MOM MDW eligibility

What is a Filipino maid profile usually useful for?

Many employers search Filipino maid biodata when English communication, childcare, eldercare, household management, or prior overseas experience is important. Always compare the individual helper profile rather than relying only on nationality.

What is an Indonesian maid profile usually useful for?

Many employers search Indonesian maid biodata for household support, cooking, childcare, eldercare, and Bahasa-speaking households. Suitability depends on the individual helper, her experience, training, salary expectation, and interview.

What is a Myanmar or Myanmarese maid profile usually useful for?

Many employers search Myanmar or Myanmarese maid biodata for helpers who are open to housekeeping, childcare, eldercare, and training in Singapore routines. Review language ability, experience, and willingness for your specific household tasks.

Can I find Indian, Sri Lankan, Bangladeshi, or other helpers?

Yes, when agencies publish those profiles. MOM source countries include Bangladesh, Cambodia, Hong Kong, India, Indonesia, Macau, Malaysia, Myanmar, Philippines, South Korea, Sri Lanka, Taiwan, and Thailand, subject to Work Permit eligibility.

Official reference:MOM MDW eligibility

What is a transfer maid in Singapore?

A transfer maid is a helper already in Singapore who may move from her current employer to a new employer after the required consent, Work Permit, insurance, bond, and transfer steps are completed.

Official reference:MOM MDW transfer steps

What is an ex-Singapore helper?

An ex-Singapore helper has previously worked in Singapore. Employers often search ex-Singapore maid biodata because the helper may already understand local household routines, HDB or condo living, public transport, and common employer expectations.

What is a new or first-time maid?

A new or first-time helper has not worked in Singapore as a helper before. MOM states that first-time helpers may need the Settling-in Programme, and employers should plan for onboarding and training time.

Official references:MOM MDW eligibilityMOM Settling-in Programme

What is an experienced maid?

An experienced helper may have worked in Singapore, her home country, or another overseas market. Check the employment history, duties, contract completion, employer type, caregiving scope, cooking experience, language ability, and references where available.

Can I search for infant care, childcare, or elderly care helpers?

Yes. Biodata.sg supports searches for infant care, childcare, elderly care, disability care, and general caregiving experience. During interviews, ask for specific examples such as night feeds, school routines, medication reminders, mobility help, or dementia care.

Can I search by cooking, language, pet care, or household skills?

Yes. Search and compare helper biodata by language, cooking skills, general housework, pet handling, car washing, marketing, laundry, ironing, and willingness to learn new recipes or household routines.

How should I compare two maid biodata profiles?

Compare fit for your actual household: main duties, ages of children or seniors, care intensity, communication needs, salary and rest day expectations, availability, prior countries worked in, finished contracts, and agency notes.

Should I choose a helper based only on nationality?

No. Nationality can help with language or cuisine preferences, but the better match usually comes from individual experience, attitude, communication, training, salary expectations, care skills, and whether the helper understands your household routine.

04

Interviews and hiring process

Can interviews be done online?

Most agencies can arrange video interviews for overseas helpers and in-person meetings for those in Singapore. Contact the agency listed on each biodata.

What questions should I ask in a maid interview?

Ask about previous duties, why each employment ended, comfort with children or seniors, cooking confidence, rest day expectations, salary, phone use, allergies, pet comfort, language ability, and how she handles conflict or instructions.

How soon can a transfer maid start work?

A transfer helper can start only after the proper transfer process is completed. The new employer must request consent, apply for the Work Permit, buy the required bond and insurance, and issue the new permit according to MOM steps.

Official reference:MOM MDW transfer steps

How long does it take to hire a helper from overseas?

Timing depends on agency processing, source-country requirements, travel, Work Permit approval, medical checks, SIP where applicable, and interview scheduling. Ask the agency for a realistic timeline for the specific helper.

Can I hire a domestic helper without a maid agency?

Yes, eligible employers may apply for a Work Permit directly or through an authorised employment agency. If you hire without an agency, you are responsible for the full process, checks, insurance, bond, medical requirements, and compliance.

Official reference:MOM Work Permit application

Do I need a Work Permit to hire a live-in domestic helper?

Yes. MOM requires a Work Permit when hiring a migrant domestic worker in Singapore. The employer, sponsor, or authorised employment agent must apply and follow the requirements before and during employment.

Official reference:MOM Work Permit for MDWs

What is the Employers' Orientation Programme (EOP)?

The EOP is a programme for first-time employers of migrant domestic workers. MOM says first-time employers must attend it before submitting a Work Permit application, unless an exemption or representative arrangement applies.

Official reference:MOM EOP requirements

What is the Settling-in Programme (SIP)?

The SIP is a one-day orientation for first-time migrant domestic workers after arrival in Singapore. MOM says it covers safety, living in Singapore, employment conditions, and relationship or stress management.

Official reference:MOM Settling-in Programme

Which countries can migrant domestic workers come from?

MOM lists approved source countries and regions for MDWs, including the Philippines, Indonesia, Myanmar, India, Sri Lanka, Bangladesh, Thailand, Cambodia, Malaysia, and others. Eligibility rules also cover age, education, and other conditions.

Official reference:MOM MDW eligibility

05

Costs, fees, and compliance

What costs should I budget when hiring a maid in Singapore?

Budget for agency service fees, Work Permit application and issuance fees, helper salary, monthly levy, insurance, security bond arrangements, medical checks, SIP if required, travel or repatriation costs, and household living expenses.

Official references:MOM Work Permit applicationMOM MDW levy ratesMOM MDW insuranceMOM security bond

How much is the monthly maid levy in Singapore?

MOM publishes the current MDW levy rates. As of the cited MOM page, the normal levy is $300 per month for the first helper, $450 for subsequent helpers, and $60 for eligible concessionary households.

Official reference:MOM MDW levy rates

What is the maid security bond?

The security bond is a banker or insurer guarantee linked to Work Permit conditions. MOM requires a $5,000 security bond for each non-Malaysian helper, and employers cannot ask the helper to pay for it.

Official reference:MOM security bond

What insurance is required for a domestic helper?

Employers must buy medical insurance and personal accident insurance before the helper arrives. MOM states that medical insurance must cover inpatient care and day surgery with an annual claim limit of at least $60,000.

Official reference:MOM MDW insurance

Who pays the helper salary and when?

The employer pays the helper every month. MOM says salary must not be lower than the amount declared to MOM and must be paid no later than seven days after the last day of the salary period.

Official reference:MOM salary guidelines

How many rest days must a helper receive?

MOM states that an MDW is entitled to one rest day per week, and at least one rest day per month cannot be compensated away. If she agrees to work on other rest days, compensation rules apply.

Official reference:MOM rest days and well-being

What is the six-monthly medical examination (6ME)?

The 6ME is a required medical screening during employment. MOM says employers must send eligible MDWs every six months, pay for the 6ME and related medical expenses, and ensure clinic-submitted results are completed on time.

Official reference:MOM 6ME requirements

Are maid agency fees refundable if the match ends early?

MOM requires employment agencies to refund at least 50% of employer service fees if the MDW employment ends within the first six months and the refund conditions are met. Check the service agreement before signing.

Official reference:MOM EA service fee refund

Can a Singapore employment agency charge helper placement fees?

MOM caps what Singapore employment agencies can collect from workers at one month of fixed-monthly salary for each year of service, capped at two months. Employers should ask agencies to explain any placement loan clearly.

Official reference:MOM EA fee cap for workers

What should be included in the employment contract?

MOM encourages employers and helpers to agree on salary, placement loan, rest days, rest day compensation, notice period, termination compensation, duties, and other terms. Agencies can help draft the contract.

Official reference:MOM contracts and safety agreement

06

After hiring and support

What happens if there is a mismatch after hiring?

Contact the agency early. Discuss counselling, replacement terms, transfer options, refund conditions, and whether the issue is training, communication, duties, welfare, or misconduct. Keep written records of major discussions.

Can a helper transfer to a new employer?

Yes, but the transfer must follow MOM steps. The current employer, new employer, and helper need the required consent, Work Permit application, 6ME checks where applicable, insurance, bond, and permit issuance.

Official reference:MOM MDW transfer steps

Who is responsible for helper medical care?

The employer is responsible for the helper's health and well-being, including medical care. Employers must maintain required insurance and should arrange medical attention when the helper is unwell.

Official references:MOM rest days and well-beingMOM MDW insurance

Can a domestic helper work at another address?

Helpers must generally work at the employer's NRIC-registered residential address and must not be illegally deployed. If care at another household is needed, check MOM rules before making arrangements.

Official references:MOM MDW eligibilityMOM Work Permit for MDWs

How can I reduce the chance of a failed match?

Start with an honest task list, realistic salary and rest day expectations, a structured interview, clear house rules, proper orientation, and a written contract. Choose for household fit rather than fastest availability alone.

Where should employers check official hiring rules?

Use MOM pages for Work Permit, eligibility, EOP, SIP, insurance, security bond, levy, rest days, salary, transfer, and 6ME requirements. Agency and blog content should be checked against official MOM guidance.

Official reference:MOM Work Permit for MDWs