← All agencies
Licensed maid agency
H.ERA EMPLOYMENT SERVICES
Our Hallmark-Diligent and Integrity
EA Licence 08C4991
With 18 years of dedicated industry experience, we specialize in the seamless recruitment and placement of Indonesian and Myanmar Migrant Domestic Workers. We manage the entire process end-to-end, from sourcing talent directly from their countries of origin and handling all overseas processing and Singapore work permit paperwork. To ensure the perfect fit, prospective employers can conduct video interviews with shortlisted candidates right from our platform. Committed to ultimate convenience, we proudly offer home service as our standard mode of delivery for our esteemed clients.
Contact & hours
Address848 Woodlands street 82 #07-189 Singapore 730848
Operating hours
- Monday10:00-18:00
- Tuesday10:00-18:00
- Wednesday10:00-18:00
- Thursday10:00-18:00
- Friday10:00-18:00
- Saturday10:00-18:00
- Sunday10:00-18:00
Services
New/Overseas Hires: Sourcingscreeningand recruiting first-time or experienced helpers directly from their home countries (e.g.IndonesiaMyanmar).Transfer Helper Placement: Matching employers with helpers who are already in Singapore and looking to change employers (usually because their previous contract ended or the family's needs changed).Direct Hiring (Processing Only): If an employer has already found a helper independently (e.g.a friend's helper or a relative of a current helper)the agency handles only the legal processing and paperwork overseas and in Singapore required by the Ministry of Manpower (MOM).Work Permit Applications: Submission of applications to MOMTracking approvals (In-Principle Approvals)and handling issuance.Security Bond & Insurance (security bond and purchasing required medical and personal accident insurance packages)Medical Screening Management: Scheduling the helper's mandatory pre-employment medical examination.MOM Services Center Coordination: Booking slots and arranging transport for the helper's mandatory biometric registration (thumbprint scanning and photo taking).Embassy Endorsements: Managing contract verifications and passport renewals via respective home-country embassies in Singapore.Work Permit Renewals & Cancellations: Processing extension paperwork if the contract is renewedor handling cancellations and repatriation flights if the contract ends.Settling-In Program (SIP): Registering first-time helpers for MOM's mandatory 1-day course covering safetyemployment rightsand adjusting to living in Singapore.Pre-Deployment Training: Basic skill vetting or training conducted at the agency or origin-country training centerscovering housekeepingbasic language phrases.Mediation & Counseling: Act as a neutral third party to resolve miscommunicationscultural misunderstandingsor performance issues between the employer and helper.Helper Replacement Support: Providing shortlisted replacement candidates if the relationship fails during the agency's contractually agreed "replacement window".Home Leave Processing: Coordinating paperwork and travel arrangements if the helper goes on vacation back home during her employment.Home Services: Bringing the selectioncontract signingand document processing directly to the employer's house so they never have to visit the physical retail officeDigital/Virtual Placements: Offering completely remote bio-data filtering and video-call interviews.