Hiring a domestic helper in Singapore is easier when you follow a clear checklist. The process involves agency selection, biodata review, interviews, work permit documentation, and onboarding. Missing one step can delay the timeline, so keep a simple checklist that tracks each requirement from start to finish.
Documents to prepare
Your agency will guide you, but you should be ready with required income documents and signed contracts. Confirm the helper salary, rest day, and job scope in writing. Keep digital copies of everything in case you need to re submit information later.
- Income documents for work permit eligibility
- Signed employment contract with salary and rest day terms
- Insurance policies and security bond confirmation
- Proof of address and contact details
Agency and biodata checks
Verify that the agency is licensed and review biodata carefully. Focus on experience that matches your household needs, such as infant care or elderly support. Interview the helper and confirm availability. A structured interview helps you avoid mismatches.
- Check the agency licence in the MOM directory
- Review biodata for relevant experience and skills
- Interview to confirm routines, language, and expectations
- Align on salary, rest day, and start date
Interview preparation
Plan a set of questions that match your household needs and prepare scenarios for childcare or eldercare. Use the same interview structure for each candidate so comparisons are fair. If a helper is overseas, ask for a video call and request clear descriptions of daily routines.
- Confirm cooking skills and comfort with your cuisine
- Ask about cleaning standards and allergy awareness
- Discuss emergency handling and reporting habits
- Clarify willingness to learn and adapt to routines
After approval
Once the work permit is approved, schedule medical screening and the Settling In Programme. Prepare your home and introduce the helper to routines and safety rules. The first week should be lighter to allow adjustment. A clear onboarding plan improves long term success.
- Prepare a written routine for the first week
- Show how to use appliances and cleaning tools
- Explain childcare or eldercare schedules clearly
- Set a weekly check in to review tasks
Onboarding is part of the hiring checklist. When you invest time in the first month, the helper adapts faster and mistakes reduce. This protects both the family and the helper and keeps the placement stable.
Post placement support
Even after the helper starts, keep your agency updated. They can help with contract updates, salary adjustments, or mediation if issues arise. Early support often prevents larger problems.
- Schedule a check in with the agency after the first month
- Document any changes to duties or schedules
- Ask for advice if communication issues appear
Review progress after the first 30 and 90 days. Small adjustments to routines or task priorities can improve the long term outcome.
Keep all documents in one folder so you can respond quickly to any agency or compliance requests.
Review the contract terms once a year to ensure they still match your household needs.
A reliable checklist keeps your hiring process smooth and compliant. When each step is documented, you reduce stress and help your helper start with confidence. This approach saves time and supports a stable working relationship.
- employers
- hiring
- compliance