A smooth onboarding experience helps a new domestic helper adapt quickly and feel confident in your home. Preparation reduces misunderstandings and sets clear expectations. Before arrival, plan basic supplies, sleeping arrangements, and a short orientation schedule. A structured start leads to better performance and a longer lasting placement.
Before arrival
Prepare a clean sleeping space, storage for personal items, and access to essential amenities. Stock basic household supplies and explain where items are kept. If your family has children or elderly members, prepare a simple safety plan and a list of emergency contacts.
- Set up a clean bed, storage, and privacy curtain if needed
- Prepare basic toiletries and household supplies
- Write a simple daily schedule and key phone numbers
- Review safety rules for kitchen, gas, and electrical appliances
First week routines
Walk the helper through the home and demonstrate how to use appliances. Show your preferred cleaning methods and laundry sorting. Start with lighter tasks and build up gradually. This gives the helper time to understand your standards without feeling overwhelmed.
- Explain routines for childcare, eldercare, and school runs
- Demonstrate cooking preferences and food storage
- Set boundaries for rest time and personal space
- Schedule a check in at the end of the week
Ongoing check ins
During the first month, review tasks and clarify any confusion. If adjustments are needed, communicate them calmly. A respectful onboarding process prevents frustration for both sides and helps your helper settle into the household rhythm.
House rules and boundaries
House rules should be clear and practical. Explain privacy expectations, phone use, and visitor policies in a respectful way. When boundaries are known, the helper can focus on work without uncertainty.
- Clarify quiet hours and rest time expectations
- Set guidance for phone use during work hours
- Explain food storage and household hygiene rules
- Share emergency procedures and contact numbers
Ongoing training can be as simple as showing new recipes or improved cleaning methods. Small coaching moments build confidence and help the helper meet your standards over time.
Safety and privacy
Safety habits should be discussed early. Explain emergency exits, fire safety steps, and how to handle medical issues. Respect privacy by agreeing on boundaries for family spaces and the helper personal area.
- Review emergency contacts and evacuation routes
- Explain safe use of gas, oven, and cleaning chemicals
- Set guidelines for access to family rooms and storage
- Agree on privacy for personal belongings and rest time
Language differences can slow early communication. Speak slowly, use simple instructions, and encourage the helper to repeat key steps. Clear communication reduces mistakes and builds confidence.
Consider writing a short handbook with photos or simple notes for key tasks. This makes it easier for the helper to learn your preferences without repeated reminders.
Discuss rest day expectations during onboarding so the helper can plan personal time and you can plan household coverage.
Agree on a preferred communication channel for urgent questions and daily updates.
A thoughtful onboarding plan saves time and reduces turnover. When the helper feels supported from day one, the relationship becomes more stable and productive. This is one of the easiest ways to protect your investment in the hiring process.
- onboarding
- household
- hiring