Transfer helpers are already in Singapore and can often start sooner than overseas hires. Because transfers happen for many reasons, interviews should be structured and detailed. The goal is to confirm skills, understand the reason for transfer, and assess whether the helper can adapt to your household routine. A careful interview prevents mismatches and helps you make a fair decision.
Clarify the reason for transfer
Ask the helper and the agency for a clear explanation of why the transfer is happening. Look for consistent answers and avoid assumptions. The reason could be a change in the previous household needs, not necessarily a performance issue. Understanding the context helps you evaluate fit fairly.
- Why are you seeking a transfer now?
- What was your main responsibility in the previous home?
- What tasks did you enjoy and which were challenging?
- What would you do differently in a new household?
Confirm experience and routines
Transfer helpers may have strong practical experience, but you should still confirm details. Ask about childcare routines, eldercare responsibilities, and cooking skills. Scenario questions help you evaluate judgment and safety habits.
- How did you manage daily routines with children or seniors?
- What safety steps do you follow in the kitchen?
- How do you handle medical appointments or medication schedules?
- Can you describe a full day of tasks in your last home?
Availability and paperwork
Confirm the earliest available transfer date and any notice requirements. Discuss salary expectations, rest day preferences, and whether the helper is open to your household schedule. A transparent discussion reduces friction later and speeds up the paperwork process.
Red flags and positive signals
- Clear explanations and consistent answers about the transfer
- Willingness to learn new routines and accept feedback
- Respectful attitude toward the previous employer
- Specific examples of childcare, eldercare, or cooking tasks
Plan a short transition period if possible so the helper can adapt to your home. Share written routines, explain priorities, and schedule check ins during the first weeks. This supports a smoother transfer and reduces misunderstandings.
Check references and alignment
If available, request feedback from the agency or previous employer about strengths and areas for improvement. Use this information to set the right expectations in your own household and to plan the first month of onboarding.
- Ask for a summary of strengths and improvement areas
- Confirm tasks the helper can do independently
- Discuss any training needed for your household
- Agree on a schedule for early check ins
Trial expectations
If your agency allows a short trial or review period, use it to confirm daily routines and communication style. Focus on the tasks that matter most and give clear feedback early.
- Review childcare or eldercare routines after the first week
- Confirm cleaning standards and kitchen safety habits
- Discuss any adjustments needed for the household schedule
Clear communication during the first month sets the tone for the rest of the contract. Encourage the helper to share concerns early so issues can be solved quickly.
Interviewing transfer helpers with care and respect builds trust from the start. When you combine clear questions with fair evaluation, you can secure a helper who matches your needs and is ready to contribute quickly.
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