The domestic helper hiring process in Singapore is easiest when you follow a clear timeline. Start with your household needs and then work through biodata, interviews, paperwork, and onboarding. Each step builds on the last, so preparation saves time and prevents delays. A structured approach also helps you and the helper begin the relationship with shared expectations.
Step 1: Define your household needs
List the tasks you need the helper to handle, such as cooking, infant care, eldercare, or general cleaning. Note the household size, number of children, and any special requirements. This clarity helps agencies recommend the right biodata and helps you interview with confidence.
Step 2: Shortlist and interview
Review biodata carefully, then select a shortlist based on skills, experience, and availability. During interviews, confirm the helper comfort with your main tasks and daily schedule. Discuss salary expectations and rest day preferences early so there are no surprises later.
- Shortlist biodata based on relevant caregiving experience
- Interview to confirm routines, language skills, and expectations
- Align on salary, rest day, and start date
- Choose the helper that matches your household rhythm
Step 3: Documents and work permit
Your agency will manage the work permit application, but you should understand the steps. Provide required income documents, confirm insurance coverage, and sign the employment contract. If the helper is overseas, plan the arrival timeline and required training.
- Prepare income documents and signed contract
- Arrange medical insurance and security bond
- Submit work permit application through the agency
- Plan for arrival, medical screening, and training
Step 4: Arrival and onboarding
Once approval is issued, schedule medical screening and the Settling In Programme. Introduce the helper to your home, explain tasks, and provide a written routine. The first week should be lighter to allow the helper to adapt. A patient onboarding plan leads to a smoother long term placement.
Timeline expectations
Hiring timelines vary depending on helper availability and documentation speed. Transfer helpers can move faster, while overseas hires take longer for travel and training. Ask the agency for a realistic schedule and build in buffer time for approvals and medical checks.
- Shortlisting and interviews typically take one to two weeks
- Work permit processing depends on document readiness
- Overseas arrivals require additional time for travel
- Onboarding usually takes one to four weeks of adjustment
Check in with the helper regularly during the first month. Small adjustments early prevent larger issues later and help the helper build confidence in your routines.
Common delays and how to avoid them
Delays often happen when documents are missing or interviews are postponed. Keep your documents ready, respond quickly to agency questions, and plan interviews in advance. If you are hiring from overseas, allow extra time for travel and onboarding.
- Prepare income documents early
- Confirm interview times with the agency promptly
- Plan extra buffer time for medical checks
- Keep a simple checklist to track each step
Stay in close contact with your agency during processing. Quick responses to questions can keep the timeline on track and reduce unnecessary delays.
A clear hiring process gives you confidence and helps the helper succeed from the first day. With the right preparation, you can find a suitable match and build a stable working relationship in Singapore.
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